Author: Engr Yaseen

Introduction to Field Service Management; Field Service Management (FSM) is the backbone of many industries, running seamlessly behind the scenes to ensure that services are delivered efficiently and effectively. Imagine a world where technicians have access to real-time data at their fingertips, where machine learning predicts equipment failures before they occur, and augmented reality guides service personnel through complex repairs. This isn’t just a futuristic vision; it’s rapidly becoming our reality. As companies seek ways to streamline operations and enhance customer satisfaction, digital transformation in FSM has taken center stage. Embracing these innovations not only improves productivity but also elevates…